COVID-19 REFUND

POSITIVE TEST RESULT

If you have a positive Covid test, you cannot visit the festival. We recommend you, if you did a rapid antigen test, to have a PCR test carried out. But you have to go into isolation, that means: Return home and security, while wearing a mask and keeping your distance. All further information on isolation and quarantine can be found at the FOPH:

The exact procedure, if you tested positive, can be found summarized in this sheet:

POSITIVE TEST RESULT ON SITE

With a positive antigen rapid test you can unfortunately not participate in the festival. Please follow the following recommendations and instructions:

  • Please go immediately into isolation and make sure, that in the meantime you wear a mask and keep your distance. Even if you show no symptoms, you can infect other people.
      • Follow the instructions of the test center, at which you do the PCR-Test. Basically applies: No symptoms at the time of testing: you can leave the isolation 10 days after the test result.
  • Inform the persons , with which you had contact in the 3 days days, about the result and recommend them, to make a rapid test.

REFUND ON POSITIVE TEST

In the event of a positive test result (Antigen rapid test or PCR test) the refund of the ticket price is guaranteed. Please fill out the form below. The refund will be made within 30 days.

*The refund is only possible for purchased tickets!

Click or drag a file to this area to upload.
Bestellung, welche via Kreditkarte bezahlt wurden, werden automatisch auf die zur Zahlung verwendete Karte zurückerstattet.